telephone: 0844 549 9007
email: robin@rcla.co.uk
email: robin@rcla.co.uk
Latest news
September Coaching Programme 12/07/2018
Due to the success of our Coaching for Results programmes over the summer, we've decided to add some additional days to allow more people to attend...more
Coaching for Results - New June Date 18/04/2018
We've organised a new date in June for our Coaching for Results programme...more
Social Media Following 16/03/2018
At RCLA we’re using social media more and more, and are finding it a great way to engage with our audiences – our delegates, clients old and new, and our partners...more
Latest articles
Want your people to trust you? Put your trust in them. 10/05/2018
Trust is an important aspect of our everyday lives that we
often take for granted...more
Fostering the behaviour, and culture, you want at work? 28/03/2018
What sort of environment are you providing for people? It's
not a question too many individuals ask of themselves, whether it's a CEO,
manager or team member, but it's an important one to consider...more
Communication; think before you...dance? 23/02/2018
Whatever form it takes, communication is vital...more
15 Traits of Emotional Intelligence
Why Traits?
There are two main ways to measure Emotional Intelligence:
Trait: This places people on a continuum for each of a series of personality traits, which allows for shades of grey indicating the typical responses. There are no right or wrong answers in this form of measure.
Ability: This measured by tests of maximum performance. Answers will be right or wrong, therefore someone could be high or low scoring.
The tables below illustrate these key differences.